DEBORAH R. LILLY

Project Management, Process Improvement, & Technology

• Problem Solving (Six Sigma) Workshops - Green Belt Training, UnitedHealth Group

• PMP Exam Prep Course, Joseph Phillips

• Project Management Study PMP-Prep Course, VMEdu

• Six Sigma Yellow Belt Course, VMEdu

• CompTIA A+ Certification, Mike Meyers, Total Seminars

• Scheduling Projects, University of California, Irvine (Coursera)

Healthcare & Research

• Net Promoter Score (NPS) Foundations - NPS Champion, UnitedHealth Group

• HIPAA & Medical Records Law: Privacy & Security Regulations, Joe Borich III, JD, LLM, Cross Country Education

• Specialization Courses in Healthcare Marketplace, Healthcare Delivery Providers, and Medical Technology & Evaluation, University of Minnesota (Coursera)

• Courses in Health Insurance, Insurance Operations, Supplemental Health, Disability, & Fraud, America's Health Insurance Plans

• Medical Terminology, Arkansas BlueCross BlueShield

• Data Management for Clinical Research, Vanderbilt University (Coursera)

• CITI Research/Human Subjects Training, Northern Illinois University

Business Administration

• Talent Advancement Program, UnitedHealth Group

• Leading with Emotional Intelligence, Carolyn Stern (Udemy)

• A Practical Guide to Emotional Intelligence in the Workplace, Campbell Elton (Udemy)

• Business Metrics for Data Driven Companies, Duke University (Coursera)

• Employment Law Update 2016, Light Gabler Law

• Courses in Human Resources, Employee Coaching, and Financial Management, MGMA

• Planning & Budgeting for Public Health I & II, University of Minnesota School of Public Health

• Business & Feasibility Planning for Public Health, University of Washington Northwest Center for Public Health

• Courses in Accounting Analytics, People Analytics, and Performance Evaluation, University of Pennsylvania (Coursera)

• Managerial Accounting, University of Illinois, Urbana-Champaign (Coursera)

• Finance for Non-finance Professionals, University of California, Irvine (Coursera)

Clinical

• Suicide and Self-Mutilation, Jack Klott, LISW

• Management of Aggressive Behavior: De-escalation Skills, Michael O-Malley

• Managing Suicidal Risk in Clinical Practice, David Jones, PhD

• CPTWeb, An Online Training Course for Cognitive Processing Therapy, Medical University of South Carolina, Dept of Psychiatry & Behavioral Sciences

• Level I: Bridging the Couples Chasm, Gottman Relationship Institute

• Eating Disorders, Alexian Brothers Center for Professional Education

• Service Members and Veterans on Campus: University Counseling Center Core Comptency, Center for Deployment Psychology, Ted Bonar, PhD

• Domestic Violence/Sexual Assault Training, Illinois Certified Domestic Violence Professionals

• Facilitator Training, Illinois Protocol for Partner Abuse Intervention Program

• Structured Clinical Interview for DSM Axis-I Disorders (SCID-I) Training, Northern Illinois University, Madhavi Reddy, PhD

• Acceptance & Commitment Therapy Summer Institute Workshop, Steven C. Hayes, PhD

• LGBT Ally Program Training, Northern Illinois University, Margaret M. Cook, PhD

• Crisis Intervention Training, Northern Illinois University, Debra Pender, PhD

• A Multifaceted, CBT Approach to Trauma & PTSD, Mervin R. Smucker, PhD

• Nonviolent Crisis Intervention Training Seminar, Crisis Prevention Institute